Refund policy

90 Day Money Back Guarantee
Select products are eligible for a 90-day money-back guarantee. This means the product can be refunded at any time within the 90-day guarantee window, and your purchase will be refunded, no questions asked. To initiate your 90-day guarantee refund, please contact JCookseybusiness33@gmail.com. Note, you will need to return the item in whatever state its in, you will be returning to this address: 2101 Palo Duro Dr, Prosper, TX 75078

 

Refunds
In general, we have a no-refund policy, meaning any product purchased without a 90-day guarantee cannot be refunded unless it arrives damaged.

You can always contact us for any return questions at JCookseybusiness33@gmail.com. 


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.